1. When ordering online, please follow the instruction on UGETHER’s website on how to order and make necessary updates, if any, before submitting the final order to UGETHER.
2. All fees and costs related to ordered items shall be shown in detail on the website, including product price, services and shipping fees if any.
3. Upon completing your order, payment must be paid in full by filling in valid information of credit / debit card issued by accepted banks. There are other options for payment accepted by UGETHER. In any cases, the ordered items shall only be shipped after the full payment has been made.
4. When filling in payment card or account details, you must be the card or account holder or legally authorized to use the card and account. The card or account must have sufficient credit or balance to pay for the order made to UGETHER. While processing the payment for the purchase of UGETHER products, you are committed to providing accurate information, and that the payment credit card or debit card or bank account used is yours and has sufficient credit or balance to pay for the total value of the ordered items. We reserve the rights to request further confirmation on your payment before proceeding with shipment.
5. By purchasing on UGETHER’s website, you agree to our general terms & conditions at the time of order. You are responsible for reviewing our updated terms & conditions, if any, before making a new order.
6. Your ordered items will be shipped to the address that you have provided in your order. We will inform you in case of any delay to the delivery, but where laws so provide, UGETHER disclaims any liability for any losses, debts, costs, damages or fees incurred due to delayed delivery.
7. You are asked to sign on your receipt of delivery. You should check the ordered items for any faults or damage before signing to receive them. You should retain the receipt for use in case of possible inquiry on the ordered items. Please be aware that our delivery services are unable to cover some specific addresses. In such a case, we will be in touch with you by the contact information that you have provided in order to arrange an alternative shipping address or cancellation. Should you be unable to directly receive the items, we will leave a notice on re-delivery or pick-up at the shipping services company.
8. Your order shall be packed in our standard packaging. Additional fees may apply should you request any other kind of packaging.
9. UGETHER guarantees that the items be delivered intact in terms of quality and ordered quantity as per provided on our website or mentioned on the items at the time of your order
10. The website is maintained by UGETHER based at 50A Dang Dung, Tan Dinh Ward, District 1, Ho Chi Minh City. We reserve the right to update or modify these terms & conditions at any times without prior online notice.