TERMS & CONDITIONS
You may return or change your order within 7 days from the delivery. Otherwise, UGETHER is not responsible for any returns or changes.
• We only accept returned items in original condition with full packaging, tags and accessories and show no sign of usage.
• Customers are advised to provide information that matches the order made via the website, including telephone number, email and order number, etc.
• Shipping fee of returned items to UGETHER is borne by customer.
• For other enquiries, please contact us via Hotline (+8428) 3526 5098
HOW TO RETURN & CHANGE ORDER
Please return your items together with the filled Return Request Form to the UGETHER branch that processed your original order. UGETHER will examine your returned items and contact you for agreeable terms.
ESTIMATED TIME OF PROCESSING RETURNS & CHANGES
Your return or change request shall be processed within 7 working days after UGETHER receives the return items. In the case of accepted returns, the refund will be transferred to your bank account. If you paid by cash, you may come to UGETHER’s showroom to receive the refund.